Shipping & returns

Shipping

Most patches ship from US inventory in lightweight mailers so the embroidery stays clean and flat. Please confirm your delivery address at checkout. The available shipping method and its price are shown before payment.

Problems with an order

If the wrong item arrives, a patch is damaged on arrival, or a listing detail does not match what you received, email willy@aspidas.com with your order number and a clear photo. Used, ironed-on, sewn-on, cut, washed, or altered patches may not be returnable.

Payment and privacy

During our checkout transition, orders are completed in the Pro Patches Shopify checkout. Shopify processes the payment and records the order. We use order and contact information to fulfill purchases and respond to support requests. This site saves your bag in your browser and records campaign parameters you arrived with so we can understand where orders came from. We do not store payment card numbers on this site.

Questions about an order or your information? Contact willy@aspidas.com.